FAQ

Can complete beginners do your kits?

Can kids do your kits?

Can lefties do your kits?

What comes with a kit?

I'm a complete beginner. What kit is the best one to start with?

Do I need a hook to crochet?

What is the yarn in your kits made of?

How long does a beginner kit take?

I bought a kit. How do I get started?

I bought a kit. Where's the pattern and tutorials for it?

I'm giving a kit as a gift. Will my giftee have access to the pattern and tutorials?

Why don't your kits come with a printed pattern?

How soon do your kits ship? 

Can I sell finished items made from your patterns?

What’s your shipping policy?

What’s your return policy?

What is amigurumi?

Can complete beginners do your kits?

You bet - over 50,000 people have learned crochet with The Woobles, and you can be next! In fact, our beginner kits are made for 100% complete beginners. Here’s some beginner-friendly things included in each kit:

  • A step-by-step guide with video tutorials that shows you everything from how to hold a hook and yarn, to getting through your first few stitches in the kit
  • All the materials you need to complete one plushie
  • A pre-started crochet piece, so you can jump right into practicing the main techniques
  • An easy way to restart in case you make a mistake (which you probably will, and that's totally OK!)
  • More video and photo tutorials at thewoobles.com/tutorials
  • Personalized support. If you find yourself tangled in knots, take a photo of your piece and send it to help@thewoobles.com or 838-WOO-BLES. Rather get help from fellow crochet beginners? Ask away in our Facebook group instead.

Can kids do your kits?

It’s the answer we all dread – it depends. Some factors that affect how easily a child can learn how to crochet are: how much they dabble in arts and crafts already, how much hand eye coordination they have, and how well they can learn physical skills from either video or photo + written content. Kids as young as 8 have successfully made toys with The Woobles kits!

 

Can lefties do your kits?

Yes! Every beginner kit comes with both right- and left-handed step-by-step guides, plus all of our tutorial videos are available for both righties and lefties.

 

What comes with a kit?

Each kit comes with enough materials to make one Wooble:

  • Step-by-step guide with video tutorials that teach you how to crochet your Wooble

  • Yarn that's been pre-started so you can jump into learning the basic stitches

  • Stuffing
  • Tapestry needle

  • Stitch markers

  • 10mm safety eyes

  • 4mm crochet hook (for an extra charge)

  • Pattern as a PDF digital download

You'll also receive unlimited support over email and SMS.


I'm a complete beginner. What kit is the best one to start with?

Pierre the Penguin is quite the popular Wooble, but really all of our beginner kits are made for beginners!

 

Do I need a hook to crochet?

Yep! Please remember to select the “Hook” option when you checkout. Also note that the beginner and intermediate kits use different hook sizes.

 

What is the yarn in your kits made of?

The yarn in our beginner kits is either made from acrylic, or a cotton nylon blend (our custom-made Easy Peasy yarn). The yarn in our intermediate kits is made of 100% cotton.

 

How long does a beginner kit take?

Everyone crochets at a different speed. We've heard from complete beginners, that our beginner kits take anywhere between 3-8 hours.

 

I bought a kit. How do I get started?

Congrats! You've taken step one towards learning a new lifelong skill 🎉 To get started with your kit:

1. Go to thewoobles.com/start
2. Click on the Wooble you have
3. Type in the password. The password is on the back of the card that came in your kit. It's also in the email you received notifying you that your order was delivered.

Feeling a little nervous? Don't be! If you make a mistake, 1) know this is totally normal whenever you're learning something new, and 2) you can always just tug on the yarn connected to the yarn ball to reset to the pre-started piece. 

Looking for more encouragement? Check out what your fellow Wooblers have been up to and ask questions over at our Facebook community.

 

I bought a kit. Where's the pattern and tutorials for it?

1. Go to thewoobles.com/start
2. Click on the Wooble you have
3. Type in the password. The password is on the back of the card that came in your kit. It's also in the email you received notifying you that your order was delivered.

 

I'm giving a kit as a gift. Will my giftee have access to the pattern and tutorials?

Yep! The instructions to get to the pattern and tutorials will be on the back of the card that comes with their kit. No need to forward any emails 😊

 

Most of our kits are for complete beginners, and we've heard from other newly minted crocheters that following online video tutorials is the easiest way to learn crochet. That's why we purposely encourage you to go online to watch the tutorial videos.

 

How soon do your kits ship?

If you place an order before 7pm ET, it’ll be on its way to you by the next day. All kits, unless otherwise selected, are shipped through USPS First Class Mail. 


Can I sell finished items made from your patterns?

Yep, but only in small quantities and if you give credit to The Woobles. You must also use your own photos to sell your work.


What's your shipping policy?

We currently ship only to the US and Canada. US orders over $45, and Canadian orders over $75 ship free. All orders are processed within 1-2 business days, and shipped through the US Postal Service or FedEx.

For orders going to Canada, please allow up to 4 weeks for your package to arrive. Packages are sent out of the US by FedEx, and once they reach Canada, are handed to Canada Post. Your package's tracking information will update once it clears Canadian customs.

Read the full shipping policy here.


What's your return policy?

For physical goods, you have 14 days to return it from the date you received it. Shipping costs are non-refundable, and you'll be responsible for return shipping. To start a return, you must email returns@thewoobles.com. 

All pattern sales are final. No refund is offered once the file is sent or downloaded.

Read the full return policy here.

 

What is amigurumi?

Amigurumi is a Japanese word that describes small knitted or crocheted stuffed toys.